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Tian Gan | Printmaking & Design

Shop Policies

    

 

Payment Methods

We accept payments from these cards: Visa, MasterCard, American Express, as well as through Apple Pay (on supported devices) and Paypal. 

An invoice or Swedish faktura can be sent upon request - contact Tian before making the order and she'll send it over. 

 
 

Shipping

We ship worldwide with Swedish Post's regular airmail and registered mail. Feel free to add the items you want into cart and use the shipping calculator to find out the cost. 

With regular airmail, it takes 3-4 days for packages to reach most EU destinations, and about a week to arrive in most non-EU counties. During holiday seasons, considerable delay is to be expected. The time for registered mail is the same, but it's a couple of more dollars more expensive (depending on how many stamps you order) and it comes with a tracking number.

Orders shipped outside of the E.U. are subject to regular customs duties and fees levied by the destination country.


Custom Rubber Stamps

The process usually takes 12 - 15 days; Tian sends the initials sketch in 7 days after the order, and carves the stamp when the design is confirmed. 

Due to the custom design and hand-making process, each sale is final and non-refundable.

Recommended ink pads: Brilliance Dew Drops or VersaCraft for everyday use; StazOn is a good archival ink. 

After stamping, dab the stamp on a piece of moistened paper towel to remove the remaining ink, or use a stamp cleaner for archival inks like StazOn. When keeping rubber stamps, keep the rubber part away from plastic (it melts rubber and would destroy your stamp). 

Handmade rubber stamps should last for years! 


Refund

Refund is issued in the case of lost package or damaged goods. Contact Tian to get started.