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Shop Policies

 

Payment

Accepted payments: cards (Visa, MasterCard, American Express), Apple Pay (on supported devices) and Paypal. 

For Swedish customers: an invoice(faktura) can be sent upon request - contact me before making the order and I'll send it over. Swish works too; get in touch and I’ll send the number.


Shipping

Everything in the shop ships worldwide, with Swedish Post's regular airmail and registered mail. Add the items you want into the cart and use the automatic shipping calculator to find out the cost. 

I usually ship once per week.

With regular airmail, it takes 3-4 days for packages to reach most EU destinations, and about a week to arrive in most non-EU counties. During holiday seasons, considerable delays are to be expected. The time for registered mail is the same, but it comes with a tracking number and it's a couple of more dollars more expensive (depending on the weight).

Orders shipped outside of the E.U. are subject to regular customs duties and fees of the destination country.


Rubber Stamps

The process usually takes 20 - 30 days; I send the initials sketch in 10 days after the order, and make the stamp when the design is confirmed. 

Due to the custom design and hand-making process, each sale is final and non-refundable.

Recommended ink pads: Brilliance Dew Drops or VersaCraft for everyday use; StazOn for a good archival ink. 

After stamping, dab the stamp on a piece of moistened paper towel to remove the remaining ink, or use a stamp cleaner for archival inks like StazOn. When keeping rubber stamps, keep the rubber part away from plastic (it melts rubber and would destroy your stamp). 

When taken good care of, handmade rubber stamps last for years.


Refund

Refund is issued in the case of lost package or damaged goods. Contact me to get started.